Executive Biographies: Leaders in local search
We are proud to introduce the marketing team dedicated to growing your business, brand awareness and sales. Hailing from SEM, search engine optimization and local search companies, our executive team understands the importance of developing a unique solution for each client, from advertising and publishing to local sales and interactive search.
-
Michael Flanagan
President/
Chief Executive OfficerIn 2003, Michael Flanagan served as chief financial officer of the directional marketing division at Monster Worldwide, an affiliate of TMP Directional Marketing at the time. Flanagan remained in that position until the company became TMPDM in 2005, and, in 2008, he assumed the roles of president and chief executive officer. He currently oversees TMPDM’s profitability, operational efficiency and senior management teams. He works with these teams to establish performance goals and priorities among departments, delegating responsibilities to keep the entire company on track, on time and on budget. His knowledge of the marketing industry is applied to successfully developing strategic relationships outside the company, guaranteeing the proper networks are in place to meet TMPDM’s objectives.
Prior to joining our local search company, Flanagan was with Automatic Data Processing for over eight years, the last three as vice president and general manager of ADP Credit Corp. During that time, he led an effort to reengineer business processes by automating the credit-scoring function and streamlining the lease operations. Prior to ADP Credit Corp, Flanagan spent five years in corporate treasury, working in both domestic and international treasury operations.
-
Gregg Stewart
Senior Vice President
of InteractiveGregg Stewart has over 20 years of Yellow Pages and interactive agency experience. He joined TMP Directional Marketing as senior vice president of its eastern region in January 2006, successfully managing the Yellow Pages, interactive and local search programs. In January 2007, Stewart assumed the role of senior vice president of interactive to further develop TMPDM’s integrated media solutions and launch TMPDM’s interactive division 15miles.
Prior to joining TMPDM, Stewart was senior vice president of channel management and marketing at Fathom Online, which is an SEM company. Prior to Fathom Online, Stewart was executive vice president of Wahlstrom Group and president of Wahlstrom Interactive, a division of Interpublic Group. Stewart previously served on the advisory board for Search Engine Strategies, which is a leading global conference and expo series that instructs companies on SEM and SEO tactics. He is currently the vertical expert on local search for Search Engine Watch, which is a leading authority on SEM.
-
Michael Glefke
Senior Vice President of
Strategic Account PlanningMichael Glefke joined TMP Directional Marketing in 1987 as an assistant account manager for Midas International. Since then, his responsibilities have progressed from vice president/general manager of the Chicago office to vice president, regional manager and senior vice president of client services. Glefke’s expertise is building solid corporate programs for franchise businesses. He possesses an impressive track record of client satisfaction and retention, and he has been a leader in introducing new interactive services to his existing client base.
-
Kristen Spence
Senior Vice President of
Client ServicesAfter Kristen Spence graduated from Memphis’ Christian Brothers University, she went on to accumulate more than 14 years of Yellow Pages advertising experience. Spence started with local search leader TMP Directional Marketing in 1991 as an account representative. She was later promoted to vice president/general manager of TMPDM’s Memphis office, and went on to work with several other company offices as regional vice president. Spence has also held leadership roles within our operations, graphics, media planning and marketing departments. Most recently, Spence has taken on the leadership role of overseeing all regional TMPDM locations from her office in Memphis.
-
John Jordan
Senior Vice President of
Business Development and Client StrategyJohn Jordan joined TMP Directional Marketing in 1999 as part of an acquisition of Fox Advertising, a boutique Yellow Pages agency based in Austin, Texas. Jordan has a wide range of sales and marketing experience and a sincere passion for our local search company’s products and services. He has served in various capacities: account executive, account manager, media planner, marketing consultant, interactive sales, field sales, regional marketing director, vice president/general manager, vice president of marketing and, most recently, regional vice president of client services.
-
Monica Ho
Senior Vice President of Marketing & Creative
Monica Ho joined TMP Directional Marketing in 1999 and became vice president of marketing in 2006. In her current position, Ho is responsible for the strategy and implementation of all print advertising and online marketing initiatives for the company and its interactive division 15miles. She has over 10 years of marketing and management experience, including a solid foundation in Internet advertising sales and client services. Ho serves as cochairperson of the SEMPO Research Committee and committee lead on the SEMPO Research Review Panel. She is also an active member of the Interactive Advertising Bureau’s search committee and the Association of Directory Marketing’s local search committee.
-
Ross Gilbert
Vice President of Operations
Ross Gilbert joined TMP Directional Marketing in March 2008 from Brady Corp. He comes to TMPDM with over 25 years of experience in leading and managing improvements in both manufacturing and service environments, including General Electric and Kohler. His experience includes operations, marketing and quality management. Furthermore, Gilbert’s credentials consist of the development and implementation of systems to improve business performance across semi-autonomous business units, improving both client satisfaction and cost efficiency.
-
Tim Nugent
Vice President of Finance
A graduate of Wilfrid Laurier University with a degree in business accounting, Tim Nugent joined TMPDM’s executive committee in 2010 as a seasoned veteran in financial reporting and analysis, information-technology administration, risk management, benefits, and vendor- and customer-contract negotiations. Nugent’s leadership stems from years of rich experiences, including Eggers Industries — a $70-million leader in architectural veneers — where he served as vice president of finance/chief financial officer. Prior to Eggers Industries, he was the director of finance for J.L. French Automotive Castings, a position that involved him in the following strategic operations: reporting, accounting, benefits administration, treasury management, and financial analysis and planning. Even earlier, Nugent worked as the corporate accounting manager for Kohler Co., where he was quickly promoted to general accounting manager.
-
Julie Hofmann
Director of Human Resources
Julie started with TMP Directional Marketing in 2005 and is responsible for the efficient management and coordination of HR functions, administration and systems. Julie provides human resources and planning expertise for the company as a whole and is responsible for organizational development and planning, recruiting and placement, medical and disability programs, occupational health and safety, and human resource administration. Before joining TMPDM, she worked in the field of employee benefits for the insurance industry.
